Privacy Policy 

Effective Date: January 17, 2025

Gemsmist values your privacy and strives to protect your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our services and website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information.

  • Personal Information: This includes information you provide directly to us when registering on our website, making a purchase, signing up for newsletters, or contacting customer support. This may include your name, email address, billing and shipping address, phone number, payment details, and any other information you choose to provide.

  • Non-Personal Information: This includes information that is automatically collected when you interact with our website, such as your IP address, browser type, device type, operating system, and pages viewed. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect in several ways to provide you with an improved shopping experience:

  • Order Processing: We use your personal information to process and fulfill your orders, handle payments, and communicate order status updates.

  • Customer Support: Your information is used to respond to inquiries and provide customer support when necessary.

  • Marketing: With your consent, we may use your email address to send promotional offers, product updates, or news related to Gemsmist. You can opt out of receiving marketing emails at any time by unsubscribing from our communications.

  • Improvement of Services: We may use non-personal information to analyze trends, administer our website, track user movements, and gather demographic information. This helps us understand how customers use our site and improve the user experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate our services:

  • Payment Processors: To process payments, we share your payment details with secure, third-party payment processors.

  • Shipping Partners: To deliver your orders, we share your shipping information with carriers such as USPS, UPS, FedEx, or other delivery services.

  • Marketing and Analytics Providers: We use third-party analytics tools (such as Google Analytics) to analyze website usage and improve our services. These tools may collect data such as browser type and device used.

We ensure that all third-party partners adhere to strict confidentiality agreements and only use your data for the intended purposes.

4. Data Security

Gemsmist employs robust security measures to protect your personal data. We use industry-standard encryption techniques, such as SSL (Secure Socket Layer), to protect sensitive information during transmission. We also maintain strict access controls to limit who can view your data within our company.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files that are stored on your device. They allow us to remember your preferences, login status, and track your activities on our website. You can manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features on our site.

We also use third-party cookies for analytics, advertising, and retargeting purposes. These allow us to provide you with more relevant advertisements and understand user behavior.

6. Your Rights Regarding Your Information

As a customer, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you. You may request details of the personal information we have collected and how it has been used.

  • Correction: If you believe any of your personal information is incorrect or outdated, you can request to have it updated.

  • Deletion: You may request the deletion of your personal data. However, we may need to retain certain information for legal, accounting, or processing purposes.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in any of our promotional emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, processing transactions, and complying with legal obligations. After this period, we securely delete or anonymize your data.

8. Changes to This Privacy Policy

Gemsmist reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us: